Archive for February, 2009

Airtronics Sweeps Arizona Southwest Soaring Festival

February 23, 2009

On the west side of the country, the Airzona Southwest Soaring Festival is the hot/big soaring contest that kinda’ starts off the competition season. And like so many other contests (like when Airtronics Pilot Bob McGowen won the Masters last year or when his son kicked but in Turkey at the World Champs in Junior F3J) Airtronics AWESOME pilots (yes, I’m biased and proud!) won this weekend.

Skip Miller tells me that Cody Remington (F3J Jr World Champion from 2006) took first, Daryl Perkins (Mult-time world and national champion) place 2nd, Skippy took 3rd, and Mike Smith came in 4th.

It seems it was a tight contest but in the end our pilots came out on top.

CONGRATS to everyone involved! Way to go TEAM AIRTRONICS!

Now, these guys are all flying the older top of the line Stylus. A great radio, but it’s about be replaced in these pilots’ hands by the new SD-10G. Skip showed this spectacular radio to the glider pilots at the contest this weekend and the feedback, in the words of Skip Miller, are summed up in 1 short phrase:

SD10G huge success.

It’s that simple! This competition 2.4GHz radio is MADE with competition in mind. And in Glider mode, it has what every glider pilot needs. From channel delay to setup for a 6 servo wing, to mixers with 9 points, this radio is easy to setup, intuitive to use, and will make glider pilots everywhere happy.

Airtronics pilots for years have said “Fly Airtronics, Get the Advantage”. They’ve then proven it with win after win.

This year will be no different. The SD10G is set and ready to give pilots the ADVANTAGE. Hype? Maybe. But with wins for decades and with a radio that was the results of a year of consultation between Sanwa programmers and USA Airtronics pilots, I believe this radio is truly awesome.

I can’t wait to show it to everyone in Toledo! Looks like we’ll be ready to go about that time!

And again, Congrats to “the TEAM”!

Fly Airtronics, Get the Advantage.

Mike

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The Hobby People Family

February 17, 2009

As I sit here shoveling down my lunch so I can get back to work I was thinking about a event that just occurred here that really made me proud. I decided to share.

In an earlier post, I noted that Customer Service and Hobby People Mail Order phones are staffed by a fairly limited number of, but highly skilled and experienced hobbyists like Craig and Farrell.

Lately, a long time member of the Hobby People family, Mei, has been helping in this department. Now, let’s start here. She’s not a modeler nor will she ever be (she does knit, however; and she grows a mean tangerine).  However her “helping out” is what makes working here so great.

Mei, on a daily basis handles import management. Shipping stuff, handling L.C.’s, etc.  And she’s been doing this for us, along with lots of other stuff, for 20 years! My Father hired her in the 80’s!

But today, with one staff member out sick and another at a college seminar, who steps in to help us all out? Mei!

Just minutes ago, Mei came running in. “Mike, glad I found you, I have a customer that needs to know the construction and covering of this Decathlon we’re selling. Please give me the information so I can call him back. I called him originally to help with a credit card authorization problem, and now he wants more stuff and I want to help!”

She could have said, “Yeah, just go look at the website, maybe you’ll find it and figure it out”.. or maybe she could have “guessed”, or maybe should could have dismissed his question by saying “that’s not my job”. But no, Mei, wanted to help the customer, make the sale, and fill-in even though Mail Order is not her responsibility (and she’s got PLENTY of work to do herself. )

It’s just one of the reasons I love being part of the Hobby People Family. I grew up here and Mei has worked here since I was in high school! And even with all that time put in here, she doesn’t say things like “that’s not my job”, or “I’m too good for that.”

It was a proud moment…It reminds me that everyone here is just like that, doing “whatever it takes” to get things done and to help out each other.

So, if you get a call from Mei about your Mail Order, don’t worry. She may not be a modeler, but she, just like everyone here, truly appreciates your patronage and wants to help!

-Mike